FAQ
Find your answers here
How long does shipping take?
Shipping typically takes 5-7 business days within the EU. We’ll send you a tracking number as soon as your order ships so you can follow its progress. Please note that delivery times may vary depending on your location and local shipping conditions
What’s included in the Essentials Kit?
The Essentials Kit includes everything you need to get started in your new dorm, including kitchen appliances, bedding, bathroom essentials, and cleaning supplies. For a full list of items, click the Essentials Kit product
Can I customize my kit?
At the moment, our kits are pre-packed with carefully selected essentials to make your move-in as smooth as possible. Stay tuned for future customizable kit options
How do I track my order?
Once your order ships, we will send you a confirmation email with your tracking details. You can use this information to track your package directly on the courier’s website
Do I need any tools to assemble items in the kit?
No tools are needed! Everything in the kit is ready to use, so you can start settling in as soon as it arrives.
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